Customer Service
At Fleurty Girl, we love our customers!
If you want to contact us regarding an order, call us at 504-309-3944.
Shipping Information:
All orders are shipped via USPS and ship within 3-4 business days if we have the item in stock and can take an additional 5-7 days to arrive. If we do not have an item in stock, it can take up to two weeks or more to ship. You will receive an email confirmation when your package has shipped. Please note that our shipping department is closed Saturday through Monday.
Refund, Returns and Cancellation Policies:
Are our shirts too fleurty for you? Does it fit more snug than you wanted? No problem! We want you to be happy with your Fleurty Girl purchase and we stand by our goods. Our Mama raised us right. We offer 30-day returns on all new condition, unworn and unwashed products. If you would like to return or exchange an item, ship it to our Magazine Street shop at 3117 Magazine Street, New Orleans, LA 70115.
Unfortunately, shipping charges are not refundable, that is to say that you'll need to pay for the postage back to our place, but we'll cover the shipping back to your place for the exchange. See, we're all about fairness here.
If you request a refund rather than an exchange, we'll refund the cost of the product(s) but not shipping costs.
Frequently Asked Questions:
What size should I get? First thing to know is that we have two different t-shirt fits: Female fit and Unisex fit. Here's what you need to know about that:
Female shirts: Our female shirts fit like a junior size and are fitted for a fashionable retro look. These shirts run really small. Go one size up if you like more room. They don't fit like a regular t-shirt, they're fitted and a bit snug. For example, a woman who wears a size 10-12, would get a 2XL in our female shirt. See, I told you they ran small!
Click here for a link to our size chart for female shirts.
Unisex shirts: Our unisex shirts, now those fit like a regular t-shirt and are true to size. If you like the way a basic t-shirt fits, then this is the style for you. This is what you'd order for a guy as well, as it fits like a regular t-shirt. It's not fitted.
Click here for a link to our size chart for our unisex shirts.
Looking for a coupon code? You'll get one when you place your first order. Got an old coupon code that is expired? Give us a call or send us an email and we'll get you a new one.
Hope we answered all of your questions. However, if we didn't and you're still not sure about something, send us an email at orders@fleurtygirl.net or call us on our toll-free number, 1-877-9FLEURTY (1-877-935-3878) shops during business hours and simply ask us on the phone. You see, we just want you to feel good about what you're buying and don't be afraid to ask. We're girls, we do the same thing when we shop, too. :)


